[E]vidence shows that managers are giving up far too soon on their disgruntled employees, making them less productive than they could be, exposing their companies to unnecessary risks from thefts and leaks in the process, and inflating turnover costs.
Our results suggest a clear path forward for bringing disgruntled employees back into the fold. In particular, the unhappy group in our survey strongly agreed on six major areas in which they felt (and we agree) that their leaders needed to improve:
- Encourage me more…
- Trust me more…
- Take an interest in my development…
- Keep me in the loop…
- Be more honest with me…
- Connect with me more…
A third of a person’s life is spent in the workplace, sometimes more. When the environment is created by an extraordinary leader who cares about everyone’s development, it leaves employees with little room to complain.
Good advice for business leaders and employers.